LOT Polish is not an ordinary airline of Poland that you consider for your next trip but it is one of the world's oldest airlines. It has an extensive network and amazing level of hospitality towards the passengers. If you are already done with the booking and now stuck in a situation which requires cancellation, we are here to let you know about its details. You will get to know at the end of this article the whereabouts of cancellation and refund policy.

What is the lot polish airlines cancellation policy for Voluntary Cancellation?

  • The cancellation and refund policies of this airline are highly dependent on two factors: the reason for the cancellation and specific ticket rules of the ticket you have purchased.
  • A voluntary lot polish airlines cancellation occurs when a customer decides to cancel the booking for personal reasons.
  • The refund eligibility is strictly determined by the fare conditions associated with the ticket.
  • If you want to enjoy the flexibility then go for the cancellations or changes to your tickets within 24 hours for free cancellation and full refund as per the polish airlines cancellation policy.
  • The scheduled departure time of the first flight on the ticket must be at least 24 hours away at the time of cancellation.
  • You will get the full refund including the fare, taxes and fees and this is a standard consumer protection policy that allows all the passengers within this window to correct the booking error or reconsider their travel plans.
  • If more than 24 hours have passed since the purchase then the lot polish airlines refund policy solely depends on the purchased fare class.
  • If you have booked the economy saver ticket then no refund will be given to you. The airline will usually lot polish airlines refund the unused taxes and government fees but the core ticket cost will be cancelled in this case.
  • The economy standard, flex and premium economy tickets are partially refundable and the refund will be processed after deducting the cancellation or penalty fee. The amount will be specified in the fare rules at the time of booking but the unused taxes and government fees are refunded.
  • Business class and other flexible tickets are fully refundable but a small administrative fee will still be applicable when the passengers lot polish airlines cancel flight. However, there will be no cancellation penalty.

What are the Key Considerations for lot polish Voluntary Cancellations?

  • The rules are not negotiable at all outside the 24-hour window even for medical reasons or other personal circumstances. In such cases, the airline expects the passenger to rely on travel insurance for recovery of the portion of the ticket that is not refundable.
  • If you have flown one segment of the round trip ticket and wish to cancel the remaining segment then the refund will only be for the untravelled sections and will be calculated based on the fare rules of the original ticket based on the polish airlines refund policy.
  • You can request a refund by filling out the ticket refund form on the official website or by contacting the contact centre when you are done with a lot airlines cancel flight.

What is the Policy for Involuntary lot polish Cancellations?

  • An involuntary cancellation occurs when the airline is completely responsible for the significant schedule change, delay or flight cancellation.
  • In these scenarios, the international regulations provide passengers with enhanced rights and compensation options.
  • If the airline cancels your flight and you haven't lot airlines cancel ticket then you are generally eligible to choose from the options free of charge regardless of the fare rules of your original ticket.
  • You can request a full refund for the unused portion of your ticket and return to the original type of amount. If the flight was part of a connecting itinerary, then you are eligible to get a full refund of all segments including the ones already flown if the remaining journey is no longer serving the original purpose.
  • The airline must offer to reroute you to your final destination under the comparable transport conditions.
    • You must be on the next available flight or on the other partner airline, if necessary, at the earliest opportunity.
    • You can also direct to a later date of your choosing within the validity of the ticket depending on the availability of seats.
  • You may also be offered a free of charge change to a different date within the specific window without paying any fare difference. If you choose a date outside this window then a fare difference can be applied if the original fare is no longer available.

How About the Compensation?

  • If your flight is cancelled or delayed by 3 hours or more upon arrival due to the reasons within the control of the airline then you may be eligible for a fixed monetary compensation.
  • This compensation will be added to the refund or rebooking options and reasons can be any like technical failure, operational issues but not weather or political instability.
  • The compensation amount is fixed based on the distance of the flight like $250 or €250 for flights up to 1500 km.
    • $400 or €400 for flights between 1500 to 3500 km.
    • And $600 or €600 for flights over 3500 km on non-EU routes.
  • If you want to request a lot polish airlines ticket refund or compensation for involuntary cancellation then you should use the form available on the website for cancelled flights or compensation claims. You can also directly contact the contact centre.

What is the General lot polish Airlines Refund Processing?

  • The airline generally promises to process refunds within 7 to 21 working days from the date the application is approved. This timeline can be longer during the periods of high claim volume.
  • The refund is processed back to the original kind of amount used for the purchase. If a travel voucher or credit was used then the refund will be issued in the form of a new travel credit.
  • If your ticket was purchased through the travel agency or any third party then you must generally contact the agency directly. They will process the cancellation or refund request as they hold the original funds.
  • Whenever you are stuck specifically about the refund then never try to resolve the issues on your own and always call the customer support representatives to help you out.

FAQs

You will be asked to initiate the cancellation request as early as you can ensure that your flight is not immediate at all. Also, use the official channels to cancel.

The exact amount is not given anywhere so we would recommend you to refer to the terms and conditions or log into manage my booking section to look at the fare conditions for your specific listed ticket.

The policy of this airline is not even flexible for medical emergencies but there is an exception where greater flexibility is offered in the death of a passenger with proper documentation.